Kaamdhenu Weekly FFeed Fertiliser (“Kaamdhenu”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information shared by customers and visitors through our website, social media channels, online forms and other communication channels.
This Privacy Policy explains what information we may collect, how we use it and the circumstances in which it may be shared.
Information we collect
When you place an order, contact us, register on our website or otherwise interact with us, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and delivery address
- Order and purchase details
- Payment-related information required to process your transaction
- Information voluntarily provided through customer enquiries, reviews, feedback or social media
We do not require or intend to collect sensitive personal information unless it is necessary for a specific service and provided by you voluntarily.
How we use your information
Your information may be used to:
- Process and deliver your orders;
- Confirm orders and provide delivery updates;
- Respond to customer enquiries and complaints;
- Process refunds, replacements or other order-related requests;
- Improve our products, website and customer experience;
- Maintain records of transactions;
- Send promotional communications, offers and product-related information where permitted;
- Prevent fraud, misuse or unauthorised transactions; and
- Comply with applicable legal and regulatory requirements.
Payment Information
Payments may be processed through third-party payment gateways or service providers.
Kaamdhenu does not intend to store complete debit card, credit card, UPI credentials, banking passwords or other payment credentials on its own servers. Payment information is handled by the applicable payment service provider in accordance with its own privacy and security practices.
Sharing of Information
We may share necessary information with trusted service providers where required to fulfil your order or provide services, including:
- Delivery and logistics partners;
- Payment gateway/service providers;
- Website, hosting and technology service providers;
- Customer-support service providers; and
- Professional or legal advisers, where required.
We do not sell or rent your personal information to third parties for their independent commercial use.
Information may also be disclosed where required by applicable law, court order, government authority or for the prevention/investigation of fraud or unlawful activity.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Maintain website functionality;
- Remember user preferences;
- Understand website usage;
- Improve website performance; and
- Support analytics and marketing activities, where applicable.
You may be able to control or disable cookies through your browser settings. Certain website functions may not work properly if cookies are disabled.
Marketing Communications
Where permitted, we may use your contact details to communicate information regarding our products, offers, gardening information and promotions.
You may request to stop receiving promotional communications by contacting us.
Third Party Links
Our website, advertisements or social media pages may contain links to third-party websites or services.
Kaamdhenu is not responsible for the privacy practices or content of such third-party websites. Customers are encouraged to review their respective privacy policies before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements. The updated version will be published on this page.
Contact Us
For questions, requests or complaints regarding this Privacy Policy, please contact:
Kaamdhenu Weekly FFeed Fertiliser
Phone/WhatsApp: +91 7014250824
Address: 32 E Block, Sri Ganganagar, Rajasthan, 335001