At Kaamdhenu Weekly FFeed Fertiliser, we aim to process and deliver your orders safely and within the estimated delivery period. Orders are shipped through Trackon Courier Service or India Post, depending on the serviceability of the customer’s delivery pincode.
Order Processing
Orders are generally processed after successful confirmation of the order and payment, where applicable.
Orders are normally processed and dispatched within [2–5 business days], subject to product availability, order verification and operational circumstances.
Orders placed on Sundays or public holidays may be processed on the next working day.
Shipping Method
Kaamdhenu uses the following delivery methods:
- Trackon Courier Service
- India Post
The shipping method is determined by Kaamdhenu based on the serviceability of the customer’s delivery pincode.
Before dispatch, we check whether Trackon Courier Service is available for the customer’s pincode. Where Trackon service is available, the order may be shipped through Trackon.
Where Trackon Courier Service is not available or is not considered suitable for the delivery location, the order may be shipped through India Post.
The customer cannot select the shipping partner at the time of placing the order, as the shipping method is determined based on pincode serviceability and logistical feasibility.
Delivery across India
We aim to provide delivery across serviceable locations in India through Trackon Courier Service and/or India Post.
Estimated Delivery Time
The estimated delivery time may vary depending on the shipping method and destination.
As a general estimate, orders may take approximately 5–15 business days after dispatch.
Delivery timelines are indicative and may vary depending on:
- Delivery location and pincode;
- Availability of courier/postal services;
- Weather conditions;
- Natural events;
- Transportation disruptions;
- Public holidays;
- Regional restrictions;
- Incorrect or incomplete delivery information;
- Operational delays by Trackon or India Post; or
- Other circumstances beyond our reasonable control.
Shipping Charges
Applicable shipping and packaging charges, if any, will be communicated or displayed before order confirmation.
Tracking and Shipment Updates
Where tracking is available, customers may receive tracking information through WhatsApp.
For shipments made through Trackon, tracking information may be provided based on the tracking facilities available through the courier service.
For shipments made through India Post, tracking information may be provided where the applicable postal service offers tracking for the selected service.
Incorrect Address or Customer Unavailability
Customers are responsible for providing an accurate and complete delivery address, including the correct pincode and contact number.
If delivery fails due to an incorrect or incomplete address, incorrect pincode, repeated unavailability of the recipient, refusal to accept the package or any other reason attributable to the customer, additional delivery or re-dispatch charges may apply, where applicable.
Delivery Delays
If an order is delayed beyond the estimated delivery period, customers may contact us using the details provided below.
Kaamdhenu will coordinate with the relevant shipping partner, i.e., Trackon Courier Service or India Post, as applicable, to determine the status of the shipment.
Delivery delays caused by the courier service, postal service, weather, transportation disruptions, government restrictions or other circumstances beyond Kaamdhenu’s reasonable control will not be considered a failure to fulfil the order.
Contact Us
For shipping and delivery-related queries:
Phone/WhatsApp: +91 7014250824
Address: 32 E Block, Sri Ganganagar, Rajasthan, 335001